Posts Tagged ‘ITIL’

Pragmatic Application of Service Management

Enhanced IT Service Management though integrated management frameworks Learn how to integrate COBIT®, ITIL® and ISO/IEC 20000 for better IT Service Management With the increasing popularity of ITIL® as a framework for IT Service Management (ITSM), a number of organizations have realized that this approach is sometimes not enough on its own. As a result, […]

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Download the full version of the ITIL and/or ISO27001 toolkit today!

Over the past several months IT Governance has been telling us about two of their most popular toolkits – the ITSM, ITIL and ISO20000 Implementation toolkit and the Standalone ISO27001 ISMS Documentation Toolkit. You may have already downloaded free demo versions of these toolkits, in which case now is the perfect time to download the […]

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Knowledge Management finally gets it’s own book: WKIDM

by Melanie Watson That’s right, Knowledge Management finally has it’s own book:

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