ISO 27017 and ISO 27018 are critical standards for enhancing information security, specifically in cloud environments.
- ISO 27017: This standard provides guidelines for information security controls in cloud services. It extends the general ISO 27001 framework to address cloud-specific risks, such as shared resources, multi-tenancy, and data location. It offers recommendations for both cloud service providers (CSPs) and customers to ensure the security of cloud infrastructure, operations, and data. Key areas include responsibilities of CSPs, customer monitoring, and cloud-specific risk management.
- ISO 27018: This standard focuses on protecting Personally Identifiable Information (PII) in cloud computing environments. It ensures CSPs comply with privacy laws and practices by offering controls specifically tailored for PII processing. These include requirements for data access, consent management, incident notification, and restricting data usage for marketing without explicit approval. It promotes trust by addressing privacy in a structured and transparent way.
Together, these standards build confidence in cloud adoption by mitigating risks associated with data security and privacy in shared digital ecosystems. They are particularly valuable for organizations handling sensitive data, such as financial institutions and healthcare providers.
- ISO27017 – Cloud services management
- ISO27018 – Service management system
- ISO27701 – Privacy information management system
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