Nov 19 2022

Black Friday and retail season – watch out for PayPal “money request” scams

Category: Information SecurityDISC @ 12:36 am

Given that we’re getting into peak retail season, you’ll find cybersecurity warnings with a “Black Friday” theme all over the internet…

…including, of course, right here on Naked Security!

As regular readers will know, however, we’re not terribly keen on online tips that are specific to Black Friday, because cybersecurity matters 365-and-a-quarter days a year.

Don’t take cybersecurity seriously only when it’s Thanksgiving, Hannukah, Kwanzaa, Christmas or any other gift-giving holiday, or only for the New Year Sales, the Spring Sales, the Summer sales or any other seasonal discount opportunity.

As we said when retail season kicked off earlier this month in many parts of the world:

The best reason for improving your cybersecurity in the leadup to Black Friday is that it means you will be improving your cybersecurity for the rest of the year, and will encourage you to keep on improving through 2023 and beyond.

Having said that, this article is about a PayPal-branded scam that was reported to us earlier this week by a regular reader who thought it would be worth warning others about, especially for those with PayPal accounts who may be more inclined to use them at this time of year than any other.

The good thing about this scam is that you should spot it for what it is: made-up nonsense.

The bad thing about this scam is that it’s astonishingly easy for criminals to set up, and it carefully avoids sending spoofed emails or tricking you to visit bogus websites, because the crooks use a PayPal service to generate their initial contact via official PayPal servers.

Here goes.

Spoofing explained

spoofed email is one that insists it’s from a well-known company or domain, typically by putting a believable email address in the From: line, and by including logos, taglines or other contact details copied from the brand it’s trying to impersonate.

Remember that the name and email address shown in an email next to the word From are actually just part of the message itself, so the sender can put almost anything they like in there, regardless of where they really sent the message from.

spoofed website is one that copies the look and feel of the real thing, often simply by ripping off the exact web content and images from the original site to make it look as pixel-perfect as possible.

Scam sites may also try to make the domain name that you see in the address bar look at least vaguely realistic, for example by putting the spoofed brand at the left-hand end of the web address, so that you might see something like, in the hope that you won’t check the right-hand end of the name, which actually determines who owns the site.

Other scammers try to acquire lookalike names, for example by replacing W (one W-for-Whisky character) with VV (two V-for Victor characters), or by using I (writing an upper case I-for-India character) in place of l (a lower case L-for-Lima).

But spoofing tricks of this sort can often be spotted fairly easily, for example by:

  • Learning how to examine the so-called headers of an email message, which shows which server a message actually came from, rather than the server that the sender claimed they sent it from.
  • Setting up an email filter that automatically scans for scamminess in both the headers and the body of every email message that anyone tries to send you.
  • Browsing via a network or endpoint firewall that blocks outbound web requests to fake sites and discards inbound web replies that include risky content.
  • Using a password manager that ties usernames and passwords to specific websites, and thus can’t be fooled by fake content or lookalike names.

Email scammers therefore often go out of their way to ensure that their first contact with potential victims involves messages that really do come from genuine sites or online services, and that link to servers that really are run by those same legitimate sites…

…as long as the scammers can come up with some way of maintaining contact after that initial message, in order to keep the scam going.

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