Mar 20 2009

Web 2.0 and social media business risks

Category: Web 2.0DISC @ 3:01 am

A tag cloud with terms related to Web 2.

Web 2.0 is major force and has numerous business benefits but it is posing companies to potential new risks.
Social networking sites, such as Facebook, LinkedIn and Twitter, have become the preferred method of communication for a whole generation of people and the ability to post “Status Updates” is fast becoming the new Email. Linkedin is adding one user per second and Facebook has reached 150 million users in just five years.

Some of the associated risks which organizations face as a result relate to phishing, harvesting of email addresses and of course the dangers of (relatively) simple social networking, not only to hack the employee’s present organization, say, but to the organization of losing an employee and all their leads because clients follow ‘their man/woman’ to their new job by tracing where they are at through sites such as LinkedIn. Hackers can follow the conversation on social media to identify the user problem or pain point and pretend to offer a solution which happen to be a malware to steal private and confidential data.

And then of course there is the downside of staff using bandwidth and their work time for purposes other than for which they are employed, and possibly preventing others (due to bandwidth/processing restrictions) from doing what they should. Many of these sites openly encourage people to download video clips.

The solution?
Usually the controls in ISO 27002 code of practice can be selected and applied in a manner to address the associated risks through a combination of management and technical policies, but of course this should be as the result of a risk assessment and should balance the three attributes of C, I and A.

Web-20

For clear best practice guidance on how to tackle ‘Threat 2.0’, you should download
Web 2.0: Trends, benefits and risks!




This 112-page best practice report from IT Governance separates the hype from the tangible reality and provides:


1. A workable description of what ‘Web 2.0’ is and what it means, within the business environment, complete with a glossary of Web 2.0 terms.
2. A description of the business benefits to be derived from Web 2.0 technologies, with examples taken from real-life case studies.
3. An identification and discussion of ‘Threat 2.0’ – the information security risks inherent in Web 2.0 technologies, together with latest best-practice recommendations for mitigation.

During financial crisis when companies are cutting budgets. It is imperative that information security will have some budget cut but any drastic budget cut might not be wise. A major security breach might put the organization in irrecoverable situation. In this tough economy security professionals have to do an extraordinary job to sell the security to management and show them how security due diligence can make business safe, successful and compliant.

Do you think the advantages of social media outweigh the potential risks?

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Tags: facebook, iso 27002, linkedin, Security, Social network, Social network service, Twitter, Video clip, Web 2.0

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